Privacy Policy

Last updated on Aug 26, 2023

Privacy Policy for SimplyAnswers

Last Updated: October 14, 2023

1. Introduction

At SimplyAnswers, we prioritize the privacy of our users. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect your privacy.

2. Information Collection

When you interact with our website, we may collect the following personal information:
- First Name
- Last Name
- Email Address
- Company Name
- Message

This information is collected through forms on our website.

3. Use of Information

The personal information collected is utilized for business purposes such as reaching out to individuals who have requested a demo or adding individuals to our waitlist.

4. Data Retention and Security

We retain the collected information indefinitely in a secure database to serve our users better. We employ robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. User Rights

While we do not offer an automated method to access, correct, or delete personal information, you may request such actions by contacting us at info@simplyanswers.ai.

6. Cookies and Tracking Technologies

We use cookies for marketing purposes and to enhance user experience on our website. We do not sell the data collected through cookies to third parties. For more information about managing cookies, please refer to your browser's help documentation.

7. Third-Party Links and Services

Our website may contain links to third-party websites and services. By accepting our Terms and Conditions, you acknowledge the privacy policies of these third parties.

8. International Data Transfers

SimplyAnswers caters to international companies and complies with the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

9. Legal Compliance

We adhere to GDPR and CCPA regulations to ensure the privacy and protection of our users’ data.

10. Contact Information

For any queries or concerns regarding this Privacy Policy, please contact us at info@simplyanswers.ai.

11. Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by sending an email to the address provided.

12. Platform Data Storage and Usage

SimplyAnswers is a platform that stores data in a knowledge base and a database. Paying users provide the content stored, granting us permission to utilize this data to train our chatbot LLM exclusively for the account to which the content has been uploaded.